Delivery time
While we strive to deliver within this timeframe, please keep in mind that unforeseen circumstances may sometimes cause delays.
The current delivery time is shown when you select the delivery method at checkout. The delivery time is also shown on the order confirmation.
Please note that none of our carriers offer deliveries on Saturdays, Sundays or public holidays.
Shipping cost
The cost is fixed, regardless of the size or weight of your order.
The cost you see is the final price, with no additional charges or taxes upon delivery.
Delivery with InPost
Home Delivery
InPost will deliver your parcel directly to the selected home address.
Pick up at Service Point
Make sure to collect the parcel within 72 hours after the parcel is received at the pickup point. Otherwise, the parcel will be returned back to us.
Parcel Lockers
When shopping on our website, select the Paczkomat® InPost delivery option. Fill in your order details - remember to include your e-mail address and telephone number. Then select the parcel machine to which InPost will deliver your parcel. You will receive an SMS with a collection code (6 digits) as soon as your parcel is placed in the Paczkomat. You will, of course, need to keep the code to open your locker. Once at the Parcel Machine, enter your phone number and the collection code on the screen or open a locker remotely via InPost mobile app. The locker with your package will open automatically. You have 2 days from receipt of the notification to collect your package. If you don't have time, ask someone you trust to do it for you!
→ Click here to check the locations of the parcel locker machine
Tracking your order
We'll send you an email with a tracking number as soon as your package leaves our warehouse.
Please allow up to 3 working days for tracking information to become available.
All our parcels are shipped from Poland. You won't be able to track your parcel while it's in transit between Poland and the delivery country. The tracking will become active once the package arrives at the sorting facility in your country.