Returns & Refunds

How to return

• Can I return my order to a Jack & Jones store?
• Returning In-Store purchases
• Returning without order number
• How do I return?
• How to use the return portal?
• Where's my return label?

See all 10 articles

Refund

• When can I expect my refund?
• I have been refunded the wrong amount
• I have changed my credit card or bank since my purchase
• Will you assist with VAT refunds?