Where are my customer club points?
Points are issued after the order is placed.
If it has been longer than that, please make sure you have accepted our latest Terms & Conditions for the customer club. You can verify this by logging into your profile, where you should see a pop-up message prompting you to accept the latest Terms & Conditions for our customer club.
How can I see my account balance?
You can easily check your customer club point balance by logging into your
account.
Under the ‘User Profile’ tab, you'll be able to see your current points balance.
'POINTS' are the points you have.
'Pending points' are the points you can look forward to receiving.
How to exchange points for credit
You don't have to do anything to receive your bonus reward.
Once you reach points, your points will be automatically converted into bonus rewards.
Where is my voucher?
Bonus vouchers will be issued within days after you reach the point limit of points.